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Assets & RMM
Assets & RMM
Stay on top of client systems with remote monitoring of unlimited assets, automated alert remediation, patch management, and more.
- About the Assets & RMM Tab/Page
- About the Asset Details Page
- Manually Create an Asset
- Enable SNMP on an Asset
- Edit an Asset
- RMM Settings Reference
- Wake on LAN (WOL)
- Migrate Assets From Another RMM
- Asset Approval Process
- Chat with End Users from the System Tray
- Create OID Monitors
- Work with OID Monitor Recipes
- RMM Reports
Agents, Alerts, & Automations
Automate and scale IT service management and monitoring tasks so humans can focus on more complex work.
- Install a Syncro Agent on a Device
- View & Act on Generated Alerts
- Create Automations for Alerts
- Automated Remediations Reference
- Uninstall Syncro Agents
- Syncro Exceptions and Allowlists
- Work with the Syncro Mac Agent
- Feature Matrix: Windows vs. Mac Agent
- Stored Syncro Agent Data
- Act on Bad Block Warnings
Network Discovery
Policies
Capture your Standard Operating Procedures (SOPs) about assets in reusable policy settings.
- About the Policies Tab/Page
- About Policy Inheritance
- Work in Syncro's Policy Builder
- About the Assets & Policies Subtab
- Create a Policy
- Assign a Policy
- Bulk Assign Policies
- Edit a Policy
- Remove a Policy
- Billing for Your Policies
- Work with Event Log Policies
- Work with Process & Service Monitors
- Work with Agent Contact Forms
- Third-Party Patch Management
- Windows Update Management
- Windows Updates on Assets
Remote Access
Diagnose and solve customer issues without going on-site using Syncro’s remote access tools.
- Enable Remote Access
- Remotely Access a Machine via Splashtop
- Use Backgrounding Tools
- End User Remote Access to Assets
- Switch to Syncro Splashtop When Moving from Another RMM
- Work with Splashtop SOS
- Enable Splashtop on a Mac
- Splashtop Remote Printing
- Troubleshooting Splashtop
- Disable & Uninstall Splashtop
- ScreenConnect Integration
Scripting & APIs