Latest Updates

Windows Agent & Syncro Live (Backgrounding Tools) Release: 8/13/26

Windows Agent version 1.0.203.18518 and Syncro Live (Backgrounding Tools) version 1.0.73.16374 will be deployed on Thursday, August 13, 2026.

Key Updates in This Release:

• Syncro Service Stability Improvements: Resolved a process manager crash signature impacting both Syncro.Service.Runner.exe and SyncroLive.Service.Runner.exe, improving background service stability.
• Backend Support for Splashtop Attended Access Updates: Added agent backend support to read and apply Splashtop permission parameters for upcoming Splashtop attended access features.
• Backend Support for ThreatDown Service: Implemented underlying agent capabilities for upcoming Native ThreatDown Policy Deployment. 

Important Information for all Agent Releases:

• Updates are automatic; no manual action is needed.
• Action required for allowlisting: If you use security tools, please ensure your agent paths are allowed to support continued automatic updates.

For details, see our Exceptions and Allowlist documentation.