Since the feature release on June 3, here are some quality of life improvements that we have made in Syncro:

Calendar

Fixed an issue where the Google Calendar “Select the calendar to sync to” modal would not scroll with 12 or more calendars, preventing selection of the additional calendars.

Customer Organizations

Fixed an issue where manually updating Prepay Hours on the Organization Overview and/or a Ticket page erases all existing Organization Tags.

Products

Fixed an issue where you were unable to search for products using the "Enter" key on the keyboard numerical pad.

Reports

Fixed an issue where Bulk Clear RMM Alerts were not always reflecting in Executive Summary report as Alerts Resolved.

Tickets

• Fixed an issue where the Response Time was not getting populated for tickets in certain scenarios.
• Fixed an issue where tickets were not deleted when using the Select All checkbox option followed by selecting Actions and clicking Delete.
• Fixed an issue preventing Ticket Views from displaying the correct list of tickets when clicking on page 2 or subsequent pages.
• "Send Diagnosis Reminders: Hourly" and “Daily Diagnosis Reminder” emails are now sending correctly.

Other

Fixed an issue where the 'Patching' tab would not display for technicians assigned to Security Groups for Select Customers with the permission granted.