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Updated at May 19, 2025
By Kali Patrick

Table of Contents

APIs Assets End Users Invoices Organizations Reports Scripts Tickets Other

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  • Supported Versions
  • May 2025 Release Notes

Since the last feature release on May 7, here are some things that we've updated in Syncro:

APIs

Added the ability to view and manage product SKUs in the API

Assets

  • Fixed an issue on the 'System Info' tab of the Asset detail page where clicking the sidebar menu did not automatically direct to the selected section.

End Users

  • Job Title and Tags have been added as column options on the new End User list page.
  • Microsoft Principal Name has been added as a column option on the new End User list page for Customer Organizations syncing with Microsoft Entra ID.  This can be used to determine if the End User is mapped to a Microsoft Entra ID User.

Invoices

  • Fixed a render issue that prevented the Year tags from correctly displaying in Line Item Descriptions.
  • Updated the table filtering on the Recurring Invoice page to handle pagination, so that any filter applied would include schedules from multiple pages.

Organizations

Updated the archived organizations page to support searching for archived organizations.

Reports

  • Addressed an issue with the Open Balance Report where, in some cases, the open and net balances due were inaccurate.
  • Added Windows Update Compliance visual and text blocks to the Internal and Executive Summary Report Builders.

Scripts

Fixed an issue that led to the time picker not displaying as expected in Dark Mode.

Tickets

  • Resolved an issue where line breaks were not displaying as expected in the 'Terms' section of outtake forms when generating to PDF.
  • Ticket Views can now be applied to the Open Ticket Dashboard giving control to what tickets display on the dashboard.

Other

Removed the 'Help Center' link in the user drop-down menu that directed to our deprecated community knowledge base— new doc center is now accessible in the Resource Center (Question Mark Icon) pinned on the top-nav of all pages in the app.

 

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