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Updated at May 19, 2026
By Kali Patrick

Table of Contents

API Invoices Payments Reports RMM Tickets

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  • Supported Versions

These are the Quality of Life improvements made in Syncro since the feature release on May 6.

API

  • Added asset policy management to the Syncro API. You can now view and update the policy folder assigned to an asset directly via the API.
  • Added policy folder management to the Syncro API. You can now create, modify, and delete policy folders directly via the API.

Invoices

Fixed an issue where multiple tickets were getting created for customers when recurring invoices are set to create a ticket a month before a customer's contract is set to expire.

Payments

Created a new report called "Stored Profiles by Organization" which lists all Stored Profiles across customers and associated information to help manage and maintain stored Credit Card and ACH profiles for billing.

Reports

Fixed an issue on the Company Overview Report where the Last Month to Date values were incorrect.

RMM

  • Resolved an intermittent issue where scripts set to "skip if offline" failed to run on online Windows devices.
  • Added a --skip-os-check flag to the Linux CLI installer, allowing installation on AlmaLinux, Rocky Linux, and other RHEL- and Debian-compatible distributions without having to modify system files.

Tickets

  • Clicking on pdfs, jpegs, png or gif file types will now render in browser and do not force a download to view.
  • Fixed an issue where characters entered after a URL in Ticket Comments were included in the hyperlink causing the link to not work.
  • Fixed an issue where opening or closing sections on the Ticket Details page in one browser tab would unexpectedly update in other browser tabs of that user before a page reload.

 

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