Latest Updates

Since the feature release on November 4, here are some quality of life improvements that we have made in Syncro:

Assets

Fixed a 504 Gateway Timeout error that could prevent the Asset Detail page from loading for some assets with a very large Recent Activity history, or with tickets that contain unusually large descriptions (such as long imported emails).

Invoices

• Invoices created through the API, by converting an Estimate, or from a Ticket now record their published date, the same as invoices created manually.
• Fixed a bug allowing Bundles to be added with a negative quantity on Recurring Invoice Templates.

RMM

Removed the unused “Run Once” checkbox from Automated Remediation settings. Automated Remediations already run once per alert, so your existing rules continue to work as expected.

Tickets

Fixed an issue where page numbers on the Ticket page weren't displaying correctly. Page links now show as expected in both light and dark themes.

Other

The Import Next Years Holidays button on the Holiday Calendar now successfully adds US holidays for 2027.