Documentation Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Community
  • |
  • Support Portal
  • Home
  • Assets & RMM
  • Agents, Alerts, & Automations

Syncro Agent Feature Matrix

Contact Us

If you have questions or want help, please Submit a Request.

Updated at Apr 13, 2026
By Kali Patrick

Related Docs

  • Install and Deploy the Syncro RMM Agent
  • Work with the Syncro Mac Agent
  • Use Splashtop on a Mac
  • Work with the Syncro Linux Agent
Feature Windows Mac Agent Linux Agent
Native Checks - Blue Screen √ N/A N/A
Native Checks - Antivirus Installed √ √ √
Native Checks - Application Crashes √ N/A N/A
Native Checks - SMART Failure √ √  
Native Checks - Low Disk Space √ √ √
Native Checks - Firewall Enabled √ √  
Native Checks - HDD Fragmentation √ √  
Native Checks - Device Manager Issues √ N/A  
Event Log Monitoring √ N/A N/A
Resource Monitoring (CPU/Memory) √ √ √
Agent Status (Online/Offline) √ √ √
Patch Management (Operating System) √    
Application Management (Third Party) √    
Service & Process Monitors √    
Managed AV - Bitdefender √ †, ‡  
Managed AV - Webroot √ ‡  
Managed AV - Emsisoft √ N/A  
Native Splashtop RMM Remote Access √ √ √
Backgrounding Tools √    
Agent Icon with Menu - Customizable icon/menu √ √  
Agent Contact Form √ √  
Chat √ √  
Scripting Engine - Powershell √ N/A N/A
Scripting Engine - VBScripts √ N/A N/A
Scripting Engine - Batch files √ N/A N/A
Scripting Engine - Bash N/A √ √
SNMP monitoring √   √
Scheduled Scripts (on Policy or manual schedule) √ √ √
System Checks - External Monitoring (ping/http) √ √  
Remote Control - "Bring your own" TeamViewer √ √  
Remote Control - "Bring your own" ScreenConnect √    
Remote Control - "Bring your own" Splashtop √   √
Agent Silent Install √ √ √
Agent Auto Updating √ √ √

 † Requires macOS Full Disk Access Permission at Install

‡ Does not support silent uninstallation

Was this document helpful?

Yes
No
Give feedback about this document

One platform for IT teams to strengthen security, streamline operations, and scale support.

Syncro All-in-one MSP Software Facebook Syncro All-in-one MSP Software Twitter Syncro All-in-one MSP Software LinkedIn Syncro All-in-one MSP Software YouTube Syncro All-in-one MSP Software Reddit
  • Compliance
  • Privacy Policy
  • Website Terms
  • Service Terms
Knowledge Base Software powered by Helpjuice

© 2017-2026 Servably, Inc. All rights reserved.

Expand