Use the Third-Party Patch Management policy module in Syncro's Policy Builder to set how Third-Party updates are managed and installed.

You can install or update third-party applications on their own, or as a component of the policy for the installed agent. You can also specify whether or not Syncro manages third-party application updates based on a schedule, so that any updates do not interrupt your customer's business.

Create a Third-Party Patch Management Policy

To create a Third-Party Patch Management policy that you can later use in the Third-Party Updates section of Syncro's Policy Builder, follow these steps:

1. Navigate to the Policies tab. The Policies table displays.
2. In the upper right, click Policy Modules and select Third-Party Patch Management. Syncro displays the Third-Party Patch Management Policies page.
3. Click +New Third-Party Patch Management Policy. Syncro displays the Create Third-Party Patch Management Policy page: 
   
4. Give your Third-Party Patch Management Policy a descriptive Name.
5. For each of the APPS listed, select:

• DO NOT INSTALL: Syncro never attempts to install or update this third-party application.
• UPDATE IF PRESENT: if Syncro detects the third-party application on the asset, then it will be updated when a patch is available. Otherwise, nothing happens.
• INSTALL AND UPDATE: Syncro always attempts to install and update this third-party application.

6. If desired, add other third-party applications. Either click +Add Application, or click the "Manage" link: 
   

• +Add Application opens a pop-up window, from which you can search an add a single application quickly: 
  
• The “Manage” link opens the Additional Third-Party Applications page: 
   
  Click +New Third-Party App to open the same pop-up window. (This option helps you add and see all of your third-party applications at once.)

Type an app name, then select the correct one from the results. Change the name if desired, and click Add Application: 

Note: Chocolatey will not install until a third-party patch management policy is applied to the policy assigned to the asset.

7. In the SCHEDULE SPECIFICATION section, make appropriate selections. This section is described in detail in Windows Update Management.
8. Click Save. You can now use this Third-Party Patch Management Policy in the Third-Party Updates section of Syncro's Policy Builder for assignment to assets. See also Assign a Policy.

Note: When the Syncro agent is deployed on a device, the programs and updates chosen in the third-party patch management policy will run at the first scheduled update. The software won't be installed or updated immediately after the Syncro agent is installed. 

Edit or Remove a Third-Party Patch Management Policy

1. Navigate to the Policies tab. The Policies table displays.
2. In the upper right, click Policy Modules and select Third-Party Patch Management:   
   
   Syncro displays the Third-Party Patch Management Policies table with your existing Third-Party Patch Management Policies listed:
   
   
3. Click a policy's hyperlinked Name or the edit (pencil) icon to edit it. Alternatively, click the red X to delete it.