SNMP (Simple Network Management Protocol) allows you to:

• Add SNMP Monitoring to an already existing asset via IPv4, or Hostname,
• Manually add OIDs to monitor, and 
• Alerts you when the desired thresholds are breached. 

Note: Adding OIDs is optional, but without them you can only monitor the online/offline status of an asset.

This document covers how to enable SNMP on an asset.

Prerequisites

1. You need to know the IP address of the network device you want to monitor, and optionally the specific OID(s) and value types of those OIDs.
2. Follow these steps to add the SNMP columns to your Assets table:
   1. Navigate to the Assets & RMM tab/page. 
   2. In the upper left corner of the Assets table, click Customize (it has a gear icon). 
   3. From the Adjust Table Columns pop-up window, check the boxes next to SNMP Enabled, SNMP Hostname/IP, and any other SNMP-related columns you'd like the Assets table to display.
   4. Click Save. 
      Tips: 

• Reorder table columns using the triple-line () icon.
• Once a column displays in the Assets table, click any blue column header to sort by it.
• Use the SNMP Enabled drop-down field to filter the Assets table.

3. Next, follow the steps to Manually Create an Asset.

Enable SNMP on an Asset

If you're not already there, navigate to the Assets & RMM tab/page. Then follow these steps to enable SNMP on an asset:

1. Click the hyperlinked asset Name to the Asset Details page.
2. In the upper right, click Edit.
3. Select the SNMP Details tab, then check the SNMP Enabled box.
4. In the fields that display, enter the SNMP information: 
   
   

• Hostname / IP: This is the hostname or IP address of the network asset.
• Port: This is the port the SNMP asset listens on for SNMP-related traffic. This defaults to port 161.
• Monitoring Agent: Select from a list of the customer's Syncro devices that act as the polling apparatus for this network asset, monitoring the desired OIDs. (A green circle indicates the asset is online.)  
  
  IMPORTANT: This has to be a WINDOWS Syncro device. It will not work if you select a MAC / Apple Syncro device. 
   
• SNMP Version: Select the SNMP version the network asset is operating under—v1 or v2.
• Community: Enter security parameters for the SNMP Community string to allow access to the device.

5. If you want to be alerted if the device goes offline, enter the maximum number of minutes it can no longer talk to the Monitoring Agent before it sends an alert. Check the “Auto-resolve alert when clear” box to automatically have the alert closed when Syncro detects the SNMP device is back online.  
   
   WARNING: If the Monitoring Agent goes offline it will NOT trigger the alert. The monitoring device must be online for the offline alert to trigger. 
    
6. If you want to add an OID Monitor, you can do so now.
7. Scroll to the top and click Save Changes. The Asset's Details page now displays Overview and Monitoring tabs, along with a section for Monitored Object Identifiers (OIDS) if you added them: