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Products & Services Fields Reference

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Updated at Apr 10, 2025
By Kali Patrick

Related Docs

  • Create a Product or Service
  • Import Products & Services
  • About the Products & Services Tab/Table

This table provides more detail about the fields on the Product Details subtab, which you'll encounter when you add to your inventory:

Field Description
UPC Code Add your own Universal Product Code (UPC). Syncro uses this number to generate a barcode for you.
Product or Service The default radio button, which indicates the item is a product or service.
Discount - Amount/Discount - Percent Select one of these radio buttons if you want to create a discount, which can be added as a line item on an invoice. When you create a discount here it becomes a trackable item in your "Product Sales Report."
Price This is the retail price of your product or service. You can skip this field if using Percentage Markup.
Percentage Markup First, enter a Price. Then enter a percentage in this field to have Syncro automatically calculate the Price Retail.
Cost This is what you paid to purchase a product.
Percent Discount This field is only editable when you select the “Discount - Percent” radio button above. You can then enter the discount percentage here.
Taxable Check this box to indicate that the item is “taxable.” Leave this unchecked if your item should be tax free.
Notes Type any notes that will be used internally for this product or service.
Maintain Stock Check this box to track quantity, order from purchase orders, and get alerts when an item is running low on stock.
Serialized Check this box if you have items you want to track using a serial number.
Quantity This is the amount of items you have in stock.
One Time Use Check this box if you would like Syncro to disable the product once it reaches a quantity of 0. Requires checking the “Enable One-Time-Use Inventory Items” box in Admin > Inventory - Preferences.
Reorder At Triggers a pending "Low Stock" request, which alerts you if you have a Notification Set. 
Desired Stock Level Syncro creates a pending order to bring you back to this "desired stock level" when you hit your re-order point.
Category Dropdown menu that allows you to categorize items to organize them. You can also use categories  like "Labor", "Pre-Pay Hours", and "Deposit" to trigger other Syncro features. 
Sort Order Set certain products into a higher position on your inventory list so they are easier to find. You may want to sort by order of importance, for example.
Physical Location If applicable, where the item is located physically in your shop.
Condition The condition the item is in e.g. “New,” "Used," etc.
Warranty Template Assign Warranties to products so when the product is sold, the warranty gets added to the Customer's record. Define Warranty Templates under Admin > Inventory - Warranty Templates. 
Vendors Select a Vendor name, if applicable. (Vendors are defined under Admin > Inventory - Vendors.)
Tax Rate Select a Tax Rate, if applicable. (Tax Rates are defined under Admin > Invoices - Tax Rates.) See also Configure Tax Rates. 

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