When you use the Syncro-Google calendar integration:

• Syncro appointments are displayed in your Google calendar.
• Updates or deletions to your Syncro appointments syncs with your Google calendar.
• New Google appointments display in Syncro.
• Deleted Google appointments are deleted in Syncro.

Note: This integration is a two-way sync. Syncing to Google Calendar occurs almost instantly, but syncing from Google Calendar back to Syncro can take up to 24 hours.

Set Up the Integration

1. From your Syncro User Profile menu, select My Calendars. (You must click your name, NOT the More menu.)
   
   The Google Calendar icon displays:
   
2. Click the “Google Calendar” link.
3. Choose the Google account to sync:
   
4. Click Continue:
   
5. Click Allow to permit access to your account:
   The Syncro Calendar Sync pop-up displays:
   Note: If the pop-up is partly concealed, click the ^ symbol to collapse the menu:
6. Click your the email used for your Syncro account:
   Your Syncro calendar is now synced with Google.
7. In the Sync Gmail Calendar to Syncro, click Yes:
   
   Your Google calendar is now synced with Syncro with the default of “No, details currently shared.”
8. If you want to keep your details private, click the “No, details currently shared” text. It will change to “Yes, currently in private mode.”

Stop Syncro-Google Calendar Syncing

If you want to stop syncing your Google calendar with Syncro, follow these steps:

1. From your Syncro User Profile menu, select My Calendars. (You must click your name, NOT the More menu.)
   
2. The Google Calendar icon displays:
   
3. Click the “Google Calendar” link.
4.  In the Google Calendar Sync - Individual Calendar section at the top, click Un-Link Google Calendar:
   Note: Any previously-synced entries will remain after you unlink the Google calendar.

Troubleshooting

If you're syncing everything successfully in Syncro but appointments still aren't showing up on your Google Calendar, it could be because your Google settings aren't set up to automatically accept other appointments. 

Follow these steps to resolve this issue:

1. Navigate to your Gmail account and login with the correct account (i.e., the Google account associated with https://*****.syncromsp.com/google_calendars).
2. Make sure you are on the calendar, and not email. If you aren't, click the Google Apps Icon in the upper right-hand part of the screen, and click Calendar.
3. In the top right-hand part of the screen, look for the gear icon. Click the drop down arrow attached to it, and click Settings.
4. On the Settings for my calendars drop down, select your calendar, then under Access Permissions for Events check the box “Make available for Syncro.”

If you have any other questions, please don't hesitate to reach out to help@syncromsp.com.