When you can't install the Syncro Agent on an Asset (e.g., for printers, monitors, phones, Linux servers, network switches, etc.) but you want to track it in Syncro, you can create an asset manually.
To do so, follow these steps:
- Navigate to the Assets & RMM tab.
- Click +New Asset. Syncro displays New Asset/Create an RMM Agent page:
- Click +Create Asset Manually.
Tip: If you landed here by mistake, click +Create RMM Installer to return to that screen.
- On the Create Asset Manually page, select an Asset Type:
Note: If the type you want does not exist, click Modify Asset Types to add one.
- Start typing and then select a Customer Name to associate with the asset.
- Give the Asset a Name.
- Optionally, give the Asset a Serial Number or unique identifier.
- Click Create Asset. Syncro navigates you to the new Asset's Details page.