Cloud Backup Bulk Restore Wizard

The Bulk Restore Wizard guides you through restoring data for multiple users or teams in one workflow on the Microsoft 365 Cloud Backup Dashboard. You don’t have to start separate restores from multiple menus. With the wizard, you can:

• Restore several services, users, or sites in a single request.
• Restore from a specific snapshot date.
• Record a justification statement for audit tracking.
• Review the item count, total size, and destination before the restore starts.
• Track the bulk request and each individual restore in the Task Manager.

The Bulk Restore Wizard is part of the Cloud Backup add-on, which is available on all plans.

Recovery Scope

The wizard applies the following recovery scope rules.

• User recoveries: Restore full user profiles and their corresponding services.
• Team recoveries: Restore entire sites or groups.
• Individual items: The wizard does not restore individual items. To restore a specific item, such as a single email or file, use the standard restore methods. (See also: Search For & Restore Data Quickly.)

Restore Data With the Bulk Restore Wizard

1. Navigate to the Syncro Tenant's Details Page.
2. In the Cloud Backup section, click Manage, then select Backup Dashboard.
3. On the Cloud Backup Dashboard, click Restore Wizard in the upper right corner: 
   
   The wizard opens to the Service screen.
4. On the Service screen, select one or more services to restore, then click Next. 
   Note: All selected services must be the same type: user-based services (Exchange, OneDrive, and Planner (Users)) or site/team-based services (SharePoint, Teams Files, and Planner (Teams/Groups)).
5. On the Scope screen, select what to restore:
   • For user-based services, select the users to restore. To narrow the list, search for a user, choose a group from the Select a Group list, or select “All Users in Organization.” To select every user in the current list, select “Select All Matching Users.” 
   • For site/team-based services, select the sites or Microsoft 365 groups to restore, or select “Restore All Backed-Up Sites” or “Restore All Backed-Up Planner Groups.”
   • Then click Next:
     
6. On the Restore Point screen, select the snapshot date to restore from, then click Next. 
   Note: A past date restores as of the end of that day. Today uses the current time.
7. On the Restore Method screen, review the Details for each selected service. Optionally, enter a justification statement, which is recorded in the Audit Log. Then click Next:
   
   Notes: 
   • The wizard can restore data to its original location or another folder. 
   • If Exchange is selected, clear the “Mark Restored Exchange Messages as Read” box to leave restored messages unread. 
8. On the Summary screen, review the summary, which includes the item count, total size, target destination, recovered services, scope, exclusions from the estimate, and skipped items that have no restorable data. Then click Restore:
   

The restore starts and appears in the Task Manager. It shows a single task for the bulk request with progress plus each individual task is also shown with its status:

Track Restore Progress

Track the progress of restores started from the wizard in the Task Manager. (See also: View Events in the Task Manager.)