This document describes the equipment, hardware, printers, and labels that are currently supported. 

Note: This hardware list may be more applicable to RepairShopr, but it is backwards compatible with Syncro's PSA as well.

Barcode Scanners

• Esky wired USB laser barcode scanner with adjustable stand
• Any barcode scanner that sends the results as a regular text input device.

Cash Drawers

• Wasp 5E
• Any cash drawer that has an auto-trigger that hooks into the receipt printer.

Credit Card Readers

Worldpay

• Dejavoo Z11 (wired)
• Dejavoo Z9 WiFi (wireless)

Notes: 

• The credit card readers described here are for Worldpay users. Contact Worldpay to order.
• As of January 30th, 2024, new Dejavoo terminals cannot be added to Syncro. Currently installed Dejavoo devices will continue to work. No new card readers are currently supported.

Authorize.Net

Notes: 

• The credit card readers listed here are for Authorize.net users.
• These are “use at your own risk.” We encourage you to contact Authorize.net to inquire about their suitability, and if they need to be encrypted for use on their network. 

USB Card Reader for Desktop/Laptop

• MagTek Dynamag card reader, USB KB (model 21073062)
• MagTek Dynamag card reader, USB, unencrypted (model 21073145)

The MagTek SureSwipe card reader (model 21040145) has been discontinued by the manufacturer, but may still be available and continue to work.

Note: We do not recommend the ID Tech Augusta smart card reader because it accepts EMV cards, which Syncro does not support for Authorize.net.

Label Printers

• DYMO LabelWriter 450 100 — NOT the Turbo editions; they don't handle barcodes well.
• Zebra ZSB-DP12 and DP14 Series Thermal Label Printer — These models are for labels up to 2" and 4" wide, respectively. Be sure to create an account with Zebra to download the proper drivers.

The following label printers have been discontinued, but may continue to work:

• Zebra LP2844 Thermal Label Printer — Zebra discontinued this printer in 2012 and stopped supporting it in 2015. You may still be able to buy "renewed" (used or refurbished) models.
• Zebra UPS Thermal 2442 — The label stickers and this driver may work with it. (This printer was also discontinued long ago.)

Note: While Syncro will most likely work with almost any label printer, we cannot guarantee that since we have not tested others. Please let us know if you get another printer to work so we can list it.

Label Stickers

The majority of labels in Syncro are 1.125" x 3.5."

• Zebra/Dymo - 1.125" x 3.5" Dymo-Compatible Address Shipping Labels 30252 (for Customer and Asset labels)
  There are also specialized square labels used for printing special square inventory stickers.
• Zebra/Zebra Compatible 1.25" x 1" direct thermal labels, 4" OD (outer diameter)

Receipt Printers

• STAR TSP143 USB 
• STAR TSP143 Ethernet 

Notes: 

• The above receipt printers are TSP100 variants. 
• The TM-T88III and IV might work (they did not have all the settings needed to work with the deprecated Cloud Print), but Syncro has not tested them. Some users have had success with Citizen receipt printers, but setup may take longer.

See also: Star TSP100 Printer Setup. 

Signature Pads

Note: Signature Pads are only supported in Windows.

Syncro is integrated with Topaz products. You can use any Topaz Signature Pad as long as these requirements are met:

• USB Physical interface
• Supports SigWeb Plugin (NPAPI is no longer supported)

If you'd like customers to see their signature on the pad while they're signing, choose an LCD model. One inexpensive LCD model is: Topaz Signature Lite 1x5 LCD T-L460-HSB-R.