This document lists each of Syncro's available Ticket Tags.

Ticket Timer Tags

Note: Calendar dates display in a fixed format, unaffected by regional settings.

{{ticket_timer_notes}}
Notes on the timer entry.

{{ticket_timer_tech}}
Assigned Tech for the timer entry.

{{ticket_timer_date_and_times}}
Start Date (as Month-day) and time range for an entry (e.g., Oct-28 7:25 AM-8:25 AM).

{{ticket_timer_date}}
Start Date for a timer entry as Month Day, Year (e.g., October 28, 2024).

{{ticket_timer_start_time}}
Start Time for an entry (e.g.,  7:40 AM).

{{ticket_timer_end_time}}
End Time for an entry (e.g.,  8:40 AM).

{{ticket_timer_total_hours}}
Total Time in Hours, up to 4 decimal places (e.g., 55 mins as 0.9167, 65 mins as 1.0833).

{{ticket_timer_total_minutes}}
Total Time in Minutes for an entry.

Ticket Tags

{{ticket_barcode_string}}

{{ticket_creator_name}}

{{ticket_custom_fields}}

{{ticket_date}}

{{ticket_disclaimer_template}}

{{ticket_due_date}}

{{ticket_image_rendered}}

{{ticket_link ticket_url}}

{{ticket_meta_details}}

{{ticket_number}}

{{ticket_problem}}

{{ticket_public_comments}}

{{ticket_subject}}

{{ticket_worksheet_tables}}

{{ticket_worksheet_tables_compressed}}

{{appointment_start_time}}

{{appointment_end_time}}

{{assets}}

{{asset_properties}}

{{initial_comment_body}}

{{initial_comment_date}}

{{initial_comment_tech}}

{{intake_form_terms}}

{{invoice_disclaimer_template}}

{{outtake_form_terms}}

{{outtake_signature_line}}

{{password}}

{{problem_type}}

{{signature_date}}

{{signature_img}}

{{signature_line}}

{{tech_bio}}

{{tech_name}}

{{tech_photo_url}}