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Updated at Sep 11, 2026
By Kali Patrick

Table of Contents

Mac Agent Release: September 14, 2026 App Center Customer Organizations Tickets

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  • Supported Versions

Mac Agent Release: September 14, 2026

Mac Agent version 1.23 will be deployed on Monday, September 14, 2026.

Key updates in this release:

Backend Support for ThreatDown Service: Implemented underlying agent capabilities for upcoming Native ThreatDown Policy Deployment on macOS.

Important Information for all Agent Releases:

  • Updates are automatic; no manual action is needed.
  • Action required for allowlisting: If you use security tools, please ensure your agent paths are allowed to support continued automatic updates.
  • For details, see our Exceptions and Allowlist documentation.
 

Since the feature release on September 2, here are some quality of life improvements that we have made in Syncro: 

App Center

Fixed the Database Exports App Card description of file formatting; and also it now redirects to the correct documentation article.

Customer Organizations

Fixed an issue where the Customer/Organization Communication Log wouldn't display Submitter information on paginated results beyond the first page.

Tickets

Fixed an issue where a trailing space was missing after the Customer Name variable in the autogenerated Contract Expiration ticket's Initial Issue Private Note.

 

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