Latest Updates
Table of Contents
Windows Agent 1.0.198 Release: 1/28/26
Windows Agent version 1.0.198 will be deployed on Wednesday, January 28, 2026.
Key Updates in This Release:
- Resolves an issue where the Get-ScreenCapture script command would trigger a manual Snipping Tool prompt on Windows 11; it now runs silently as intended.
- Improves SNMPv3 alerting reliability to ensure "Offline" notifications are triggered immediately once a device exceeds its configured downtime threshold.
Important Information for all Agent Releases:
- Agent releases are automatic; no manual action is needed.
- The update affects the path: C:\Program Files\RepairTech\Syncro.
- Action required for whitelisting: If you use tools like ThreatLocker or AppLocker, you'll need to allow this path to ensure continued automatic updates.
For details, see our Exceptions and Allowlist documentation.
Since the release on January 7, here are some quality of life improvements that we have made in Syncro:
Assets
- A new option has been added to the Actions menu on the Asset page to Export Displayed Columns which will export Assets with the columns displayed in the Asset list.
- Resolves frequent WMI errors generated by the Syncro Live Agent Runner Service in Backgrounding Tools.
- Fixed connectivity issues that caused Mac Agents to incorrectly report as offline.
- Updated the Mac Agent Contact Form to automatically prefill Assigned End User information and highlight required fields.
Scripts
- Fixed an issue where the running of the Syncro Internal: Reboot scripts when manually scheduled could not be canceled or removed.
- Fixed an issue with the display of long Script names and descriptions on the Script list page.
Tickets
- Fixed a bug in the Mailbox settings which could lead to cases of the Issue Type and Ticket Status field not updating to the expected value on ticket create.
- Fixed an issue where the Back button did not work when accessing an individual Ticket from the Ticket module on the Customer Organization page.