Since the release on August 6, here are some Quality of Life improvements we have made in Syncro:

Customer Organizations

Fixed an issue where the city field wasn't automatically populating when an address was searched on the Organization Edit page.

Invoices

• Fixed an issue where the ‘Status’ column would not sort as expected on the Recurring Invoice index page.
• Fixed an issue where Invoices would occasionally be duplicated across pages when sorted alphabetically by Customer on the Invoice index.
• Fixed an issue on the Recurring Invoice list where the Invoice Name and Template Name columns were mislabeled.

Tickets

• Resolved an issue where the restore option for in-progress Ticket Comments wouldn't trigger after changing Ticket Info dropdowns with the "Enable Detailed Time Entry for Ticket Comments" setting enabled.
• Fixed an issue where Tickets created for Customer Organizations with a single associated Contract would automatically apply to the Ticket even when the setting “Contract Applies to All Tickets” wasn't enabled.
• Fixed an issue where Lead descriptions containing 3rd-party forms would become truncated when converted to a Ticket.

Other

• Fixed a bug in the Navigation Menu where, depending on your browser's resolution, the right-most tab would sometimes be hidden and not display under the “More” dropdown.
• Fixed an issue with Purchase Orders where the date field was not editable when the user had the Purchase Order 'edit' permission enabled in Security Preferences.
• Fixed an issue with the new End User Portal where public comments on Tickets would intermittently not display as expected.
• With Managed Windows Defender enabled, any detected threats will now be counted for in the ‘Antivirus Threats Detected’ visual and text blocks in the Internal and Executive Summary Report Builders.