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Updated at May 02, 2025
By Kali Patrick

Table of Contents

About Proofpoint Advanced Email Security Security Awareness Training Pricing Support Provision New Accounts or Migrate Existing Accounts Migrate Existing Accounts Additional Proofpoint Documentation

Related Docs

  • About Universal Billing
  • Third-Party Vendor Usage Report

The Syncro-Proofpoint integration helps you protect your End Users and defend their data with email security.

Note: Universal Billing is currently available with Proofpoint, and Syncro will be moving to support all of our marketplace vendors sold through Syncro by the end of the year.

About Proofpoint

Advanced Email Security

Proofpoint Essentials uses the same AI-powered detection technology that secures more than 75% of Fortune 100 businesses to protect your greatest security risk: your people. Essentials enterprise-class protection stops the threats targeting SMBs. These include spam, phishing, business email compromise (BEC) and imposter emails, ransomware and malware.

With Essentials you get:

  • Multilayered anti-spam and anti-virus security,
  • Advanced protection against malicious URLs and attachments through dynamic sandboxing, and
  • Intelligent BEC detection for non-payload threats, such as supplier fraud and account compromise.

Security Awareness Training

Creating a culture of cybersecurity awareness is crucial for organizations of all sizes. Proofpoint Essentials Security Awareness Training does more than train your users. It helps them identify, resist and report threats before the damage is done. This makes them a strong last line of defense against attackers.

With Security Awareness Training you get:

  • Simulate phishing attacks with customizable email templates based on real-world examples curated by our Threat Intelligence team
  • Deploy engaging training content, created for SMBs, in more than 40 languages
  • Understand your risk with in-depth visibility into employee interactions with simulated attacks and assignments

Pricing

Pricing is per user with no contracts and no minimums.

Note: Syncro displays specific pricing in the Proofpoint tile, located in the App Center for your Syncro account.

Support

Proofpoint provides direct support for all tiers of service.

Provision New Accounts or Migrate Existing Accounts

To provision a new Proofpoint account, follow these steps:

  1. Navigate to More > App Center.
  2. Click the Proofpoint app tile.
  3. Click Provision New Account. 

Migrate Existing Accounts

To migrate your existing Proofpoint instance over to Syncro to take advantage of our aggressive pricing, send email to proofpoint@syncromsp.com.

Additional Proofpoint Documentation

The following documentation is also available:

Topic Document
What's included in the different SKUs Proofpoint SKU Breakdown
How to add and manage internal users Add/Manage Users Guide
How to provision new customers Customer Provisioning Guide
How to edit the blocked and safe senders list Managing Safe/Blocked Senders List Guide
How to release quarantined emails Quarantined Email Guide
How to improve spam detection Quarantine Digest Guide
Proofpoint Best Practices Best Practices Guide
Video Resources Proofpoint YouTube Channel

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