Documentation Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Community
  • |
  • Support Portal
  • Home
  • Products & Services

Apply SPIFFs and Commissions

Contact Us

If you have questions or want help, please Submit a Request.

Updated at Nov 04, 2025
By Kali Patrick

Table of Contents

Create a SPIFF or Commission Assign a SPIFF or Commission to a Product Edit, Delete, or Disable a SPIFF or Commission

Related Docs

  • Create a Product or Service
  • Employee Reports

A SPIFF (Sales Performance Incentive Fund) is a specific, short and possibly fixed-amount bonuses used to motivate people to hit temporary targets, such as promoting a new item or moving old stock. 

Commissions are ongoing payments made to person who earns a percentage of every sale they make. They're designed to encourage long-term, consistent volume of sales. 

You can set up both SPIFFs and Commissions in Syncro, and use the Sales and Commission Report to pull a report of everything each of your employees has sold within a date range you specify.

Create a SPIFF or Commission

To create a new SPIFF or Commission, follow these steps:

  1. Navigate to Admin > Products & Services - Spiff and Commission.
  2. Click +New Spiff.
  3. For the new SPIFF or Commission, enter a Name, Description, Amount (in dollars ($) and/or percentage(%).
  4. Click Save. Your new SPIFF or Commission appears in the table.

Assign a SPIFF or Commission to a Product

Once you have SPIFFs and/or Commissions available, you can assign them to Products and/or Services. Follow these steps:

  1. Navigate to Products & Services.
  2. Create a new Product or edit an existing one.
  3. In the Spiffs or Commissions dropdown menu, check one or more of the boxes.
  4. Create (or Save) your Product.

Edit, Delete, or Disable a SPIFF or Commission

To edit, delete, or disable an existing SPIFF or Commission, follow these steps:

  1. Navigate to Admin > Products & Services - Spiff and Commission.
  2. Click the Edit (pencil) icon to edit the values. Or, if you want to Disable the SPIFF or Commission, check the Disable box.
    Tip: You can redisplay disabled SPIFFs and Commissions using the Show Disabled button in the upper right. They'll appear with a red background.
  3. Alternatively, click the Delete (X) icon to delete it.

Was this article helpful?

Yes
No
Give feedback about this article

The integrated platform for running a profitable MSP business

Syncro All-in-one MSP Software Facebook Syncro All-in-one MSP Software Twitter Syncro All-in-one MSP Software LinkedIn Syncro All-in-one MSP Software YouTube Syncro All-in-one MSP Software Reddit
  • Compliance
  • Privacy Policy
  • Website Terms
  • Service Terms
Knowledge Base Software powered by Helpjuice

© 2017-2025 Servably, Inc. All rights reserved.

Expand